FAQ

All our products are handmade and packaged. Products may therefore take up to 5 working days to be ready. Once your product is ready and paid for, it will be shipped. Delivery takes about 3 to 5 days. If you need your order urgently, please contact us at: sales@sannie.co.za We will do our best to accommodate you.

Please note that all orders not paid within 14 days of placement will automatically be removed from our system, and will need to be placed again if you wish to proceed with the purchase. For any further inquiries, please send us an email to: info@sannie.co.za

Courier cost is R100 per parcel. Parcels are delivered within 3-5 days.

Our premises are located in Pretoria. To make an appointment, please contact: info@sannie.co.za

Seeing as all products are handmade and packaged, this process may sometimes take up to 5 working days. Once the product is ready and paid for, it is shipped. Delivery takes about 3 to 5 days. If you need your order very urgently, please contact us at: sales@sannie.co.za and we will do our best to accommodate you.

Please note that all orders that are not paid within 14 days of placement will be automatically removed from our system and will have to be placed again if you wish to proceed with the purchase. For any further inquiries, please send us an email to: info@sannie.co.za

We offer a variety of payment options: PayFast, EFT and credit card. We will also accept cash on pick up. Please note that orders will not be shipped if you have not sent proof of payment to us at: sales@sannie.co.za

Orders are withheld until we receive proof of payment by email (we cannot be held liable for delays in orders if proof of payment is not sent). For any further inquiries, please send us an email to: info@sannie.co.za

 

For any further queries please send us an email to: 

info@sannie.co.za